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Vertek sales services [Vss]

Gain

Efficiency | Capacity | Customer Satisfaction

VSS

Vertek Sales Services is a project-based set of services that addresses key areas of the sales function that must be performed but do not directly increase revenue.  By leveraging Vertek Sales Services, Vertek clients can off-load their sales personnel of these basic functions, enabling them to spend more time with customers and secure incremental revenue.  Common areas include sales activities around service migrations, customer retention and sales support.  Vertek delivers ongoing expert resources, recommendations and continuous reporting throughout the lifecycle of every project.

Why VSS

• Highly experienced team of sales migration, retention and support services
• Partner who will integrate with all stakeholder groups to ensure collaboration
• Off-load basic sales activities to allow for increased selling
• Accurate and extensive project tracking of key performance indicators (KPIs) providing valuable sales analytics
• Proven strategies and execution of sales services for increased customer satisfaction

VSS includes the following services:

• Vertek Sales Migration (VSM)
• Vertek Sales Retention (VSR)
• Vertek Sales Support (VSS)

VSM Provides

• Experienced and dedicated migration sales support team
• Key analytics to prioritize migration efforts to maximize return
• Expertise in telecom contracting processes and systems
• Choice of working with client sales team or independently

VSR Provides

• Dedicated sales support team
• Experienced telecom professionals
• Contracting and order placement through to provisioning
• Tracking and reporting business intelligence

VSS Provides

• Dedicated sales support team
• Experienced telecom customer service and provisioning talent
• Solution assessment, development and documentation
• Evaluation of vendor specifications and quotations for hardware and software purchases
• Order management and project management
• Installation and maintenance of client networks