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OF COMMUNICATIONS
Vertek Order Engineering Center [VOEC]
Custom Order Engineering Center designed and created for large communication service providers to handle orders, improve operational performance and to launch new services
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VOEC
Vertek Order Engineering Center is a project-based service designed for rapid order creation, placement and validation of services. It combines highly experienced human assets and proven processes with client environment and requirements to create a center of excellence for order management. Take advantage of optional value-add capabilities that provide a deeper focus on continuous optimization that delivers greater efficiencies and realizable ROI. By leveraging a VOEC solution, you can minimize risk before a large scale deployment and maintain focus in the rest of your business.
Why VOEC
- Control Internal Provisioning Costs
- Leverage Our Multiple Tier 1/Tier 2 Carrier Experience
- Delivery Model can Perform as an Augmentation of Your Group or as a Total Outsourced Group
- Simplify Introduction of Complex/New Services into Existing Provisioning Systems
- Experienced Order Provisioning Specialists
- Receive Optimization Intelligence on Processes and Systems
- Achieve: shorter order cycle; fewer entry errors; lower cost per order; objective improvement feedback
VOEC Provides
- A full range of project management, complex provisioning and process optimization services
- Experienced personnel trained to work on client systems
- Focused work center providing predictable results
- Removal of rework costs and inefficiencies
- Reduced order backlogs for improved revenue, collections and customer satisfaction
- Advanced IP, data and voice service experience
- Analytical process analysis for more objective decision making
- Scalability to meet client demands