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OF COMMUNICATIONS
In The News
Billing/OSS World: Vertek Outlines Telepak Growth Plan
Vertek Business Consultants have provided a roadmap and prioritized operational recommendations to Telepak to help them safely grow their business and deliver short-term efficiency gains.
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Billing/OSS World: Enabling Partnerships in the Back Office
As the number of partnerships between communication service providers and content providers grow, so does their complexity. Due diligence is needed to ensure that revenue leakage and payment inaccuracies don't become a roadblock to strong CSP / content provider relationships.
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Billing/OSS World: Vertek’s On-Demand Engineering in Demand at National Managed Security Provider
Interface Security Systems (ISS) leverages Vertek Engineering services as most reliable way to upscale their business efficiently and profitably.
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Billing/OSS World - Case Study: New Horizon Gets Profitable With Vertek
For a CLEC Providing Services from 22 Carriers, Billing Problems are inevitable, but losing the revenue from them is not. Vertek Financial Assurance (VFA) is the answer!
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Billing/OSS World: Which OMS is Best for your Business?
Deciding which Order Management System model to employ when selling next generation services can be one of the challenges of a new product launch. Follow the link below to the Billing/OSS World white paper; 'Outsourced, In-House or On-Demand: Which OMS is Best for your Business?' and read about your options and Vertek's capabilities.
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TELEPHONY ONLINE: Business assurance key for New Horizons
The Vertek Financial Assurance system enables CLEC New Horizons Communications to outsource that process, and does so in a way that streamlines a once-cumbersome operation says Glen Nelson, New Horizons' Vice President of Marketing and Business Development
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IP Business: New Horizons Finds 5 Percent More Margin
"Five percentage points of gross margin is the whole game," emphasizes New Horizons Communications' VP of Marketing and Business Development Glen Nelson. "It's life or death."
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PHONE +: Not Your Dad’s Revenue Assurance
Though revenue assurance traditionally was perceived as an internal, numbers-crunching function, it will increasingly become a customer-facing function that will either drive loyalty or foment churn for resellers.
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xchange online: New Horizon Takes Out Financial Assurance Policy with Vertek
CLEC New Horizon Communications says Vertek is able to break down their margins by the underlying carrier and individual product, helping them understand their costs and ensure their billing is being done properly.
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ISP Planet: Carrier Class Channel Tracking
We first profiled the billing reconciliation software of Colchester, Vt.-based Vertek Corporation over a year ago (see Billions and Billions of Phone Bills). Now the company has produced a system that will help service providers track payments to partners and commissions to sales staff.
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Telephony: Vertek offers enhanced relationship counseling
DALLAS--There may be no rest for competitively put-upon services providers, but Vertek Corporation would like its customers to rest assured that their partner relationships are in good shape.
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Billing/OSS World: Assuring Complex Partnerships - by Tom Nolting
Service providers are creating new partnerships to expand their offerings and develop new revenue streams. These partnerships have great value, but are not without their pitfalls. Service providers must put the controls in place to identify billing and settlement errors, fix order-fulfillment problems, and maintain a strong customer experience as more players enter the value chain and introduce more opportunities for miscommunication and error.
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xchange online: Engineering on Demand Interview
Chris Smith, vice president of sales and marketing, and Maurice Rosales, director of engineering and provisioning, discuss Vertek’s new engineering-on-demand service.
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