OF COMMUNICATIONS
Careers: Customer services Specialist
Vertek Corporation, a leading provider of telecommunications services, is seeking highly motivated individuals to join our growing team. Customer Services Specialist responsibilities include but are not limited to: Coordinating the delivery of various types of telecommunication services and monitoring and managing the tasks necessary to ensure service delivery completes on time with a high level of quality. This position will require that you serve as a single point of contact with the ability to coordinate activities between several functional organizational groups and work with both internal and external clients. Administrative responsibilities include the ability to access various database systems, to place orders into customer systems as needed, to document project progress, and to ensure inventory and billing data is updated accurately.
Key qualifications are good oral and written communication skills, a high degree of organization, the ability to handle multiple priorities in short timeframes, great proficiency in the use of personal computers and the MS Office Application Suite (Word, Excel, etc.). Understanding of or experience in telecommunications and the telecommunication industry is a plus. College degree and 3-5 years of customer service experience in a professional environment is needed. OJT will be provided.
Please send resume and cover letter to: HR@vertek.com
